PRIVACY POLICY
This Privacy Policy describes how OEG Media LLC (“Crafted,” “we” or “us”) collects, uses and shares personal information, such as your name, address, phone number and email address. Use of Crafted’s websites and apps (the “Service”) is subject to this Privacy Policy and our Terms of Service. Read them carefully to understand our practices and your options.
We will notify you by email or through the Service before making significant changes to this Privacy Policy. If you have questions, please contact us at [email protected] .
The Service is for persons 21 years of age and older. Do not use the Service or send us information if you are under 21. We do not knowingly collect information about anyone under 21, and if we discover that we have personal information about somebody under 21, we will delete it as soon as possible. If you think we have personal information about somebody under 21, please contact us as soon as possible at [email protected]. Our Terms of Service have more information on age verification and eligibility to use our Service.
INFORMATION WE COLLECT ABOUT YOU
Crafted collects the information you give us when you sign up for and use the Service, such as your name, email address, account password, date of birth, billing information, phone number, delivery address and social media IDs.
We collect tracking information when you use the Service, such as your device and browser type, location, page views, IP address, referring/exit pages, and information about how you interact with the Service and third party links. (Third parties may also collect this information.) This information may be collected with a cookie, a small file from a web server that is stored in your browser. Your browser can be set to block cookies, but some features of the Service may not work. To learn more about cookies, please visit the third party site All About Cookies. Your browser may also have a “do not track” feature that tells websites not to track your online activities. Our Service does not respond to this feature.
Information from Other Sources. Crafted may obtain information about you from other sources, including retailers and other companies, social media, and public records. If you use Facebook or another third party to login to the Service, we’ll receive information about you from them.
HOW WE USE YOUR INFORMATION
We use the information we collect from you to do things like:
- provide and improve the Service;
- personalize your Service experience;
- let you rate your purchases and view your purchase history;
- obtain additional information about you from third parties;
- notify you of new services and special offers;
- help you share a product review or join a rewards program;
- run sweepstakes and contests;
- contact you through social media;
- troubleshoot problems with the Service;
- notify you of payment, billing, maintenance, and other account-related issues;
- provide customer service;
- investigate and address fraud; and
- create trend and preference information based on your use of the Service.
HOW WE SHARE YOUR INFORMATION
We share information collected from or about you as follows:
Aggregated and Anonymized Data. Crafted may share or sell trend and preference information based on your use of the Service, individually and with the information of other users. This information can be used for analysis, to develop consumer insights, and to deliver advertising about other products and services. We will first remove anything that personally identifies you.
Retailers. We share information such as your name, payment information, address, purchase history and delivery location with retailers so they can fulfill your orders through the Service. Your information may also be shared with shipping and delivery companies.
Service Providers. We use other companies and individuals to help us run the Service and support customers. These service providers may use your personal information to perform their work.
Third-Party Analytics. We use analytics service providers to monitor and improve the Service. For more information, including information about setting preferences for and opting out of data collection by such service providers, please visit Google Analytics. Opting out may limit the functionality of the Service.
Law Enforcement. We may share information about you to protect legal rights and public and personal safety, to stop illegal or unethical activity, or as required by law.
Acquisition. If all or a part of Crafted is sold or transferred, or a similar event occurs, a third party may receive your personal information. If they will use your personal information contrary to this Privacy Policy, you will receive prior notice.
OTHER IMPORTANT NOTICES
Updating Your Personal Information and Preferences; Opting Out. You can update your account information and preferences by logging into your account. To opt out of text or email marketing from us, follow the instructions in the text or email. This opt out does not apply to account-related notifications, which are required in order to use the Service. To stop account-related notifications, send us a request to deactivate your account.
Retention of Personal Information.Crafted may keep your personal information as long as needed for the purposes in this Privacy Policy unless a longer period is required or permitted by law.
Payment/Credit/Debit Card Transactions. The retailer fulfilling your order processes your payment, but we may collect the type, last four digits and expiration date of your credit or debit card number.
Invitations to Crafted. If you invite someone to use the Service, you will need to provide their name and email address. Crafted stores this information to send an invitation to them and track the results of the invitation referral. You may not provide the name or email address of anyone under 21 years of age.
Public Forums. Our Service includes public blogs and forums. To request removal of any personal information that appears in blogs or forums operated by Crafted, contact us at [email protected] . If we can reasonably remove your personal information, we will, but we are not responsible for personal information or other information you post in public blogs and forums. If we cannot remove your personal information, we will let you know why.
Security. We use standard security practices such as encryption and firewalls to protect the information we collect from you. No security system is perfect, and we do not guarantee the security of your information. You are responsible for all actions taken in the name of your account, so use your discretion when providing information and managing your account. Use unique numbers, letters and special characters in your password and do not disclose it to anyone. Please review our Terms of Service for additional information. If your password is compromised notify us immediately at [email protected] and change your password.
OEG Media LLC owns and operate this Website. This document governs your relationship with OEG Media LLC . Access to and use of this website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
This Website may contain links to other websites (the “Linked Sites”), which are not operated by OEG Media LLC has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.
Prohibitions
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and OEG Media LLC will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Intellectual Property, Software and Content
The intellectual property rights in all software and content made available to you on or through this Website remains the property of OEG Media LLC or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by OEG Media LLC and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
Terms of Sale
By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
In order to contract with OEG Media LLC , you must be over 21 years of age and possess a valid credit or debit card issued by a bank acceptable to us. OEG Media LLC retains the right to refuse any request made by you. If your order is accepted, we will inform you by email and we will confirm the identity of the party which you have contracted with. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of products and services may fluctuate. All prices advertised are subject to such changes.
(a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
(b) Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’. There is an Adult Signature charge required on all deliveries.
(c) Payment
Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been purchased and you have been sent a confirmation email, the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.
Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law OEG Media LLC and its suppliers and content providers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect OEG Media LLC ‘s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Disclaimer as to ownership of trade marks, images and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with OEG Media LLC and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to OEG Media LLC .
Indemnity
You agree to indemnify, defend and hold harmless OEG Media LLC , its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
Variation
OEG Media LLC shall have the right in its absolute discretion at any time, and without notice, to amend, remove, or vary the Services and/or any page of this Website.
Invalidity
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
Complaints
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments via e-mail at [email protected]
Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Entire Agreement
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and OEG Media LLC . Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Member of OEG Media LLC.